Returns & Exchanges
At Assaf Trading LLC, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery provided they are in original, unworn condition with tags attached.
Initiate Your Request
Log into your account or visit our returns portal to select the items you wish to return and provide a reason for the request.
Pack Your Items
Carefully place the items in their original packaging, ensuring all designer tags, accessories, and dust bags are included to prevent damage during transit.
Ship the Package
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.
Receive Your Refund
Once our quality control team inspects and approves your return, a refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing